The study of the organizational factors affecting employee performance, with special reference to Cinnamon Hotels in Sri Lanka

The productivity of the firm is primarily depending on the employee performance. Employee performances are depending upon various organizational factors. This study aims to identify the organizational aspects that influence employee performance in Sri Lanka's Cinnamon Hotels The study identified eight factors that influence the EP such as Skill flexibility, Job communication, Management support, Productivity, Organizational climate, Job environment, Training culture, and Adaptability. Findings of the study lay a pavement for Cinnamon Hotels management to identify the critical factors which governs the EP of their employees and alter their organizational strategy to address them. Specially, the training and development should orientate into addressing such areas at all levels of the management.