27th International Conference on Science, Technology and Innovation Indicators (STI 2023)


The Evolving Scholar | BMD 2023, 5th Edition


The Evolving Scholar | ARCH22


The healthcare sector of the UAE is undergoing digital transformation. The policy support, along with the national vision, is providing dedicated support for accelerating this transformation. However, despite the government-led initiatives, there exist some critical gaps in the sector’s technological investments and actual care outcomes. This research work was conducted to synthesize the existing evidence and explore the current state of digital transformation in the UAE hospitals, evaluating the current trends and challenges. The analysis is anchored at the Technology-Organization-Environment (TOE) and Donabedian (Structure-Process-Outcome) framework, and secondary research findings reveal that although the UAE hospitals are proactively investing in the emerging technological tools, a deeper analysis highlights key gaps at the backend. Some commonly highlighted challenges currently being faced by UAE hospitals include interoperability crises, workforce capability gaps, and weak strategic leadership. Collectively, these challenges hinder the effective integration of digital technologies, reducing their beneficial impact on care outcomes. Based on the analysis, the study concludes that currently, the key challenge being faced by the UAE healthcare sector is not about the technology adoption, but about the managerial and organizational aspects that impact the wider and in-depth integration. The hospital management and policy makers should stretch their focus from the technological to the managerial side to achieve the desired outcomes from their digitalization investment.
Smart Dubai, Dubai Internet City are major government initiatives in Dubai that support development and adoption of technology-based solutions across differ-ent industries and food and beverage (F&B) sector is no exception. These initia-tives supported startups like Drivu by providing access to cutting-edge infra-structure, regulatory provision and investment openings creating a strong digital transformation ecosystem. This study aims to examine alignment of the UAE’s national innovation strategies with Drivu that contributes to sustainable entre-preneurship. This case study explains the idea of Drivu as an innovative solution focusing on the development, the marketing strategy and the alignment with UAE directions. In an industry where rapidity and suitability are increasingly important, the cofounder of Drivu has successfully bridged a critical service gap by innovating a contactless, technology-based drive-thru ordering system that develops operational productivity for businesses and improves convenience for customers. Using a qualitative research methodology, the report draws on an interview with Drivu’s cofounder as well as secondary data from YouTube vide-os, the company website and other research articles to explore a deeper under-standing of this innovation. The findings demonstrate that Drivu supported in-novation through consumer-centric services, up-to-date orders as well and home businesses in the UAE. Drivu continue to exhibit innovation with existing cafes and beyond the existing support through expansion of professional net-work, Gulf region growth and AI features.
This study examines the impact of digital transformation on organizational change and employee adaptability in the context of firms in the United Arab Emirates (UAE). Based on a primary quantitative survey of 201 mid-level employees, the research explores how digital innovation reshapes business processes, organizational culture, and workforce dynamics. It emphasizes the importance of effective change management strategies, leadership support, and structured training programs in ensuring smooth digital transitions. The findings confirm that digital transformation significantly influences organizational culture by driving structural changes, improving workflows, and enhancing decision-making processes. Regression analysis revealed that digital transformation accounts for 86.6% of the variance in organizational change and 86.2% in employee adaptability. Furthermore, communication effectiveness and workflow integration emerged as the strongest indirect predictors of adaptability. Employee adaptability emerges as a critical factor for successful digital transformation, with training opportunities and leadership guidance serving as key enablers. The study contributes to academic literature by linking digital transformation with established theories of organizational change and employee adaptability. It also provides practical recommendations for managers and policymakers to foster a culture of continuous learning, strengthen employee readiness, and align organizational practices with digital strategies to achieve long-term success.
Patient satisfaction surveys are a crucial element of hospital strategic management, offering important insights into treatment quality and the entire patient experience. The research underscores the value of patient satisfaction surveys in influencing healthcare policy, enhancing consumer involvement, and strengthening organizational performance. Research indicates that whereas worldwide systems gain advantages from standardized frameworks and policy assistance, local hospitals often encounter resource constraints in executing feedback-oriented tactics. The research finds that implementing best practices from successful foreign models may enhance hospitals' ability to provide superior, patient-centered care via informed strategic planning.
Obesity is an epidemic that affects the whole world and the country of the United Arab Emirates is not an exception as this problem afflicts a large percentage of the population. The point of consumptive trends that are dominated by high-fat fast foods, sedentary living, and compounded by stringent climatic weather conditions, all together damage the health and wellbeing, all pre-determined by the harsh climatic conditions, are the major cause of this phenomenon. There are other contributory factors which enhances further to increase the prevalence of obesity among individual populations. However, the problem can be based on multifaceted interventions. The threat of becoming obese is significantly reduced by avoiding high-fat fast food and soft drinks that are rich in calories. All the governmental bodies, non-governmental organizations, service agencies, and the media and educators play a central role in the propagation of healthy lifestyle practices among the people and herding obesity in various national settings.
Quality Improvement (QI) programs and patient safety are the key elements of contemporary healthcare systems, as they are stipulated in terms of patient outcomes, error prevention, and op-timization of healthcare delivery. The combination of Artificial Intelligence (AI) and machine learning technologies into QI programs has potentially transformative potential, but it also raises serious ethical issues. This paper examines ethical implications associated with QI and patient safety in health care with the four fundamental ethical principles, such as beneficence, nonmalefi-cence, justice and autonomy. The study describes major ethical dilemmas of using digital health technologies and presents them through the review of recent literature, covering studies on AI in healthcare, patient safety protocols, and evidence-based practices. Results have identified issues of patient well-being, privacy of patient data, health care access equity, and informed consent in healthcare systems based on AI. The paper highlights the importance of explicit ethical standards and regulatory policies that would guarantee that QI programs and AI technologies are used in the best interest of patients without infringing on their rights. The review recommends enhancing the frequency of communication, patient engagement, and ethical considerations in AI implemen-tation in the healthcare industry to maintain ethical integrity and advance patient safety. The study will serve as an addition to the current debate on the way to reconcile the technological progress, as well as the ethical healthcare practices, in the search for better patient outcomes.
There was a current research gap on the ethical and cultural issues associated with decision-making of End of Life (EOL) in the Middle Eastern countries, and it was investigated in this working paper. It was important to conduct this research because of the ageing population and the increase in chronic diseases. The findings will be beneficial for the practitioners and decision makers of the Middle Eastern countries to understand the strategies to over-come these barriers. The literature reviewed suggests that the decision-making of the patients is influenced by several factors, such as their cultural background and family. However, the usefulness of a culturally sensitive communication method was missing from the reviewed literature. The study has incorporated a literature review that explores the ethical and cultural factors impacting end-of-life decisions among countries in the Middle East. Secondary data has been selected as the key source due to the sensitivity nature of the research on end-of-life care and the difficulty of direct engagement with families or patients having a terminal illness. In the Middle East, end-of-life care has been shaped by the complex interplay among the paternal-istic practices in medicine, family-based decision-making, and religious beliefs. The cultural dynamics are rooted deeply in the values, but they have a contradiction with the ethical practices in the international market related to informed consent and patient autonomy.
Background: While the UAE has achieved remarkable progress in reducing maternal mortality, postpartum morbidity and women’s long-term recovery remain underrepresented in national surveillance and policy. Objective: This study aimed to identify unaddressed postpartum health issues and assess public and physician perspectives on the demand for enhanced postpartum care services in the UAE. Methods: A mixed-methods approach was employed, combining a cross-sectional survey of 167 participants (70% female) with semi-structured interviews of four obstetricians/gynecologists in a government hospital. Quantitative data were analyzed descriptively, while interview transcripts underwent thematic analysis. Results: Both data sources revealed significant gaps in postpartum care, particularly regarding pelvic floor dysfunction, mental health screening, contraception counselling, and lactation support. Public respondents expressed limited awareness of formal services but indicated substantial interest in accessible, affordable, and culturally sensitive support—favoring government-supervised models. Physicians emphasized the need for community-based follow-up, partner-inclusive education, and integrated psychosocial care. Conclusion: Findings highlight an urgent need to expand postpartum care in the UAE beyond short hospital stays toward culturally adapted, continuous care models. Policy recommendations include piloting a mixed-service approach that combines midwife-led home visits with a hospital-affiliated postpartum recovery centre “postpartum care hotel”, integrating postpartum morbidity indicators into national surveillance, and ensuring equitable access through government oversight and subsidy mechanisms. Public Health Significance: Addressing these gaps could improve maternal mental health, reduce preventable complications, and set a regional benchmark for holistic, culturally responsive postpartum care.
This study investigates the influence of training and development programs on career progression and job satisfaction within the public sector of the United Arab Emirates. Using a mixed-methods approach, data were collected from 200 public sector employees through structured surveys and from 17 participants via semi-structured interviews. Quantitative analysis using Kendall’s tau and regression models revealed significant positive associations between the perceived effectiveness of training and both job satisfaction and career progression, although tangible promotion and compensation outcomes were less evident. Qualitative thematic analysis highlighted key enablers, including managerial support and training relevance, as well as barriers such as limited application opportunities and the absence of structured follow-up. The findings suggest that while training initiatives improve skills and satisfaction, aligning them more closely with organizational promotion pathways and providing post-training support are essential for maximizing their impact.
This dissertation investigated how various components of the work environ-ment—namely physical environment, social interaction, and organizational cul-ture—affect employee productivity and job satisfaction in diverse organizational settings across the United Arab Emirates (UAE). The research based its analy-sis on Herzberg’s Two-Factor Theory, Social Exchange Theory, Environmental Psychology, and the Job Demands-Resources (JD-R) model through a quantita-tive assessment of structured surveys administered to employees in various in-dustries. A total of 101 responses underwent factor analysis, reliability testing, correla-tion analysis, and multiple linear regression using SPSS. The research showed that organizational culture together with social interaction proved to be strong predictors for both employee productivity and job satisfaction. According to the survey data, the physical environment demonstrated a stronger relation to productivity than satisfaction, but its influence was moderate across both measures. These findings suggest that while ergonomic design and workplace aesthetics support performance, psychosocial factors such as inclusive leader-ship, recognition, and interpersonal support play a more dominant role in shap-ing employee well-being. By interweaving various behavioral theories into one model, the study offered practical solutions for leaders and employers working in UAE multicultural set-tings aiming to implement sustainable human resource management solutions that effectively understand physical, social and cultural influences.